At OneTo7 Stays, accessible from oneto7stays.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by OneTo7 Stays and how we use it.
1. Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
- Account Information: When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
- Verification Data: For WhatsApp account verification and platform safety, we may collect phone numbers and identity documents to ensure the authenticity of users.
- Booking Details: Information related to your hostel searches, preferences, and bookings.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and platform
- Improve, personalize, and expand our services
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails or WhatsApp messages for booking confirmations and account verification
- Find and prevent fraud
3. WhatsApp Communication & Verification
We use WhatsApp as a primary tool for account verification and real-time communication with our users. By providing your phone number, you consent to receive:
- OTP (One-Time Passwords) for secure login and verification.
- Booking confirmations and status updates.
- Notifications regarding hostel inspections and verification status.
We do not share your phone number with third-party marketers. Your number is used strictly for transactional and service-related communication on the OneTo7 Stays platform.
4. Log Files
OneTo7 Stays follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.
5. Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions. You can submit a formal request at any time using our Delete Account Portal.
6. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at privacy@oneto7stays.com or through our contact page.